Pre-Order Terms & Conditions
Summary of Pre-Order Terms & Conditions
- Please be aware that delivery of Pre-Order Products could take up to 2 to 3 weeks. We will notify you via email once the products arrived at our office. You will receive a shipping confirmation email once the Pre-Order Products are ready for delivery.
- You are responsible for keeping your shipping and contact information up-to-date to ensure proper shipment of any Pre-Order Products. Please email us at firstname.lastname@example.org if you need to update any of this information.
- You will be charged at time of placing a Pre-Order. You will have 24-hours from the time you placed the order to cancel. Once the 24-hour period is over, all Pre-Ordered items are considered sold and final.
- If we're unable to commence shipping three days from order placement, we'll provide a full-refund at your request. No discounts, refunds or credits will otherwise be offered due to any such delays.
DISCLAIMER: THIS SUMMARY OF PRE-ORDER TERMS & CONDITIONS (THE "SUMMARY") IS INTENDED TO ASSIST YOUR REVIEW OF OUR TERMS (AS DEFINED BELOW). THIS SUMMARY IS IN NO WAY INTENDED TO BE COMPREHENSIVE AND ANY CONFLICTS WILL BE GOVERNED ENTIRELY BY THE TERMS BELOW.
FULL PRE-ORDER TERMS & CONDITIONS
These Pre-Order Terms and Conditions (these “Terms”) govern the placing of pre-orders (“Pre-Order”) with The Fandom Frenzy (the “Company”) for the Products (as defined below). Please read these Terms carefully before submitting your Pre-Order of any The Fandom Frenzy Products. By submitting your Pre-Order, you agree to be legally bound by these terms.
SECTION 1 - PRODUCTS
You may pre-order The Fandom Frenzy Products, separately or in combination with each other. The Company may also make other The Fandom Frenzy products available for pre-order in its discretion (collectively, the “Products”).
SECTION 2 - PRE-ORDER REGISTRATION
When placing a Pre-Order, you will be required to provide certain information, such as your address and billing information. You represent and warrant that all such information is accurate, and you shall ensure that such information is kept current. The Company shall have no responsibility or liability for inaccurate information or information that later becomes outdated, and shall have no obligation to make efforts to determine the correct contact or shipping information. You can update your information at any time prior to your Product being shipped by sending an e-mail to email@example.com.
SECTION 3 - PAYMENT
You will be charged the full Price at the time of placing a Pre-Order. If the Company is unable to commence shipping of a Pre-Order Product on or before three days of your placing the Pre-Order for that Product, the Company shall process a full refund to you. All Pre-Orders are handled through the Shopify Payment platform. Methods of payment accepted are PayPal, Bank Deposit (Cash Deposit, Online Transfer, Telegraphic Transfer) and others as made available from time to time by the payment gateway provider. Your placing of a Pre-Order constitutes your express agreement to the company charging of your provided payment method at such time. The purchase price does not include import duties, taxes and other government charges, which are your responsibility.
SECTION 4 - SHIPPING
Although we will make efforts to begin delivering Products as soon as reasonably practicable, you understand and agree that there may be delays. An estimated time of delivery (ETD) is only an estimate, is subject to change, and The Fandom Frenzy does not represent or warrant that it will be able to ship the Product by the estimated date. As a result, in the event that a delay arises and the estimated shipment and/or release of the product is not met, The Fandom Frenzy is not responsible for any damages that may occur due to the delay, nor shall it be obligated, except as set forth in these Terms, to provide any discounts, refunds or credits due to any such delays. We will provide you periodical updates with respect to such delivery schedule. The Products will be shipped in the order in which your Pre-Order is received by the Company. Shipments will be made Monday – Friday, excluding holidays, unless otherwise noted.
SECTION 5 - NO CANCELLATION / REFUND
Once you place your order, you will have 24-hours from the time you order to cancel. Once the 24-hour period is over, your order is final and cannot be cancelled, except as specified in these terms and the applicable terms of service.
SECTION 6 - TERMS & CONDITIONS OF SALE
The purchase of the Products is subject to additional terms and conditions provided by Company, including in respect of any software included in the Products or intellectual property embodied in the Products or data collected by the Products. The current Terms of Service can be found here and are subject to change without notice. Your purchase of the Product will be subject to these Terms of Service and the refund policy.
SECTION 7 - PRIVACY
SECTION 8 - DISCLAIMER
Except as expressly provided in the Company’s Terms of Service (found here) and Shipping & Returns Policy (found here and here), and to the maximum extent permitted by applicable law, the Products are provided “as is” and “as available”, with all faults and without guaranteed warranty of any kind, and the Company hereby disclaims all warranties and conditions with respect to the Products, either express, implied or statutory, including, but not limited to, the implied warranties and/or conditions of merchantability, satisfactory quality, fitness for a particular purpose, accuracy, quiet enjoyment, and non-infringement of third party rights.
SECTION 9 – ENTIRE AGREEMENT
These Terms constitutes the entire agreement between the parties pertaining to its subject matter and it supersedes all prior agreements, representations and understandings of the parties. This Agreement shall be governed by and shall be construed in accordance with the laws of Malaysia. The venue for any actions relating to the subject matter or enforcement of this Agreement shall be in Malaysia, the place were this Agreement was entered and is to be performed. You may not assign this Agreement or any of the rights granted to you hereunder.